Help and support.
Quick answers to the most common problems. If you still need us, email support and we will help you out.
Can't log in?
Reset your password
On the log in screen, tap Forgot password? This works the same way in the app and on amarasocial.com. Enter the email on your account and we will send you a code to set a new password.
The app keeps sending you back to sign up
Log in on amarasocial.com instead. If your account is missing a few details, the website will walk you through finishing your profile. If your email still needs to be confirmed, you will see a message with a link to get a new code.
Didn't get your code?
Check spam or junk first
Our codes can land in your spam or junk folder, especially the first time you sign up. Take a look there before asking for a new one.
Get a new code
In the app, on the confirmation screen, tap Resend code. On the website, use the Get a new code link shown when you try to log in with an unconfirmed email. A fresh code is sent right away.
Delete your account
In the app, open Settings, scroll all the way to the bottom, and tap Delete Account. Type DELETE to confirm.
You get 30 days to change your mind. Sign back in during that time and your account is restored.
Your profile is hidden right away, and you are signed out on every device.
After 30 days, your profile, posts, messages, and activity are permanently removed and cannot be brought back.
Can't open the app? See the full account deletion page for how to request a deletion by email, and the full policy for everything we keep and for how long.
Contact us
Still stuck? Send us an email and we will help you out.